Creative Problem Solving and Smart Decision Making for Business Success [Classroom Facilitated, Asynchronous E-Learning, Practical Training]
Training Provider: Singapore Institute Of Retail Studies (SIRS)
Course Reference: TGS-2023021164
S$400
Original: S$800
Save S$400
About This Course
At the end of this course, learners will be able to:
1. Develop research and information collection approaches using a structured decision-making process.
2. Analyse improvement areas by diagnosing the underlying cause of issues.
3. Facilitate creative process through innovative solutions, convergent and divergent thinking, and collaboration.
4. Develop prototypes for testing and decision-making.
5. Facilitate risk analysis and mitigation in decision-making.
6. Develop plans for stakeholder buy-in, implementation, evaluation, and continuous improvement.
What You'll Learn
The business environment is changing all the time. Before it was enough to lower your prices to outdo your competitors, but companies now need to find smarter ways to keep the interest of their customers. Businesses need to stay one step ahead by uncovering what consumers need before they need it. None of this would be possible without the trilogy of skills in creative thinking, problem solving and decision making to help you navigate your way from problem diagnosis to solution implementation.
This course is specially designed for retail and service operations specialists, supervisors, managers and leaders, who seek to master the skills in bringing a creative approach to problem solving and decision making, to support change management for business resilience and transformation.
In this course, through blended delivery modes (in-person training, asynchronous micro e-learning and practical training), as well as a variety of authentic experiential learning activities, learners will learn to diagnose the underlying causes of problems their organisation is grappling with, use well-researched problem-solving and decision-making processes, coupled with strategies and techniques for generating creative ideas and solutions, to develop and implement innovative solutions for business success.
This course is specially designed for retail and service operations specialists, supervisors, managers and leaders, who seek to master the skills in bringing a creative approach to problem solving and decision making, to support change management for business resilience and transformation.
In this course, through blended delivery modes (in-person training, asynchronous micro e-learning and practical training), as well as a variety of authentic experiential learning activities, learners will learn to diagnose the underlying causes of problems their organisation is grappling with, use well-researched problem-solving and decision-making processes, coupled with strategies and techniques for generating creative ideas and solutions, to develop and implement innovative solutions for business success.
Entry Requirements
GCE 'O' Level
Course Details
Back to All Courses
Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
More Courses from Singapore Institute Of Retail Studies (SIRS)
In today’s fast-paced global business environment, understanding and interpreting business data is...
On completion of this course, participants will acquire the knowledge and skills to evaluate local &...
At the end of this module, learners will be able to:
1. Identify and evaluate implications of glo...