E-commerce Ecosystem Collaborative Problem Solving (Synchronous E-learning)
About This Course
At the end of the 2-day module, participants will be able to:
• Understand the principles of collaborative problem solving and how these principles, when applied effectively, can benefit them with their respective teams
• How to analyse and evaluate information in the e-commerce environment to make informed decisions.
• Handle and resolving conflicts with stakeholders/partners in a constructive manner.
• Generate new and innovative ideas in collaborating in a e-commerce setting.
• Be able to adapt to changing circumstances in projects in e-commerce environment.
• Apply emotional intelligence skills to better manage emotions with handling difficult situations during projects.
• Learn to communicate with stakeholders more effectively through active listening.
• Learn to identify root causes of problems faced at workplace by using Root Cause Analysis.
• Understand diversity in an e-commerce environment and explore ways to be inclusive
What You'll Learn
Participants are invited to join the course and work together to develop their collaboration and problem-solving skills.
Entry Requirements
Participants should have at least 2 years of working experience with interest in digital commerce