Effective Leadership Communication
About This Course
•Leadership Communication
• Communication Model and Gaps
• Communication Styles and Blind Spots from Personality Types
• Communication Styles in Action
•Rapport and Non-verbal Communication
• Verbal vs Non-verbal Communication
• Building Rapport that Builds Trust
Leadership Conversation Structure
• The Power of Frames in Communication
• Different Types of Conversational Frames
• Communication Presuppositions and Impact on Communication Effectiveness
•Trust and Psychological Safety in Communication
• Different Levels of Communication
• Importance of Psychological Safety
• Creating Psychological Safety
Commitment & Accountability
• Commitment vs Compliance
• Importance of Saying “No” and Agreement Scale
• Accountability Framework
• Accountability Conversation
What You'll Learn
This course is designed to provide first-time leaders with sufficient frameworks, tools, and techniques to conduct important leadership conversations – build trust & relations, create alignment & commitment, and drive accountability & results – all with the use of powerful conversational frames. Leaders will learn how to conduct quality communication – be it in one-to-one dialogues, team meetings, or written correspondence.
Entry Requirements
NIL