Effective Employee Communication Strategies
About This Course
The heart of any organisation is their employees, and companies need competent executives who can adopt effective employee communication strategies that will facilitate open and transparent communication, fostering a collaborative and harmonious work environment.
In this 2-day course, learn how you can combine investigative and analytical techniques to gain more holistic insights and make data driven decisions to positively impact the organisation. Stand out from your peers with your knowledge and ability to apply the Negotiation Models such as the Win-Win Negotiation Model or the BATNA Model when resolving conflicts.
Leaders who acquire and adopt these skills will be able to create a positive work culture where employees fees heard, valued and motivated to contribute their best, driving both personal and organisational success.
What You'll Learn
- Understanding of Singapore Tripartite System: Know the role of Tripartite parties in resolving grievances and disputes
- Conflict Resolution Strategy and Planning: Develop cohesive conflict resolution plans aligned with organisational policies
- Negotiation Tactics: Utilise negotiation methods to skillfully mediate and solve issues during conflict resolution meetings
- Employee Program Planning: Develop effective programs that enhance employee relationships and foster engagement
Entry Requirements
Aged 21 and above
Have basic computer literacy Level 2
Have minimum GCE “N”, “O” or “A” Level / NITEC or a diploma qualification and minimum 2 years of working experience;
Have an English language proficiency equivalent of higher of any of the following - GCSE N/O Levels pass in English / WPLN Level 5 / IELTS 5.5 / TOEFL (internet based total) 46-59.