Digital Transformation - A Holistic Approach
About This Course
At the end of the course, participants will be able to:
• Differentiate between a holistic approach and why it is crucial for success in transformation
• Experience and utilise practical approaches to refine your desirability (customer dimension) and viability (business dimension) by leveraging systems thinking
• Understand how to put all the levers or elements together for your transformation and raise your probability of success.
• Practice the holistic approach and experience the complexity caused by interactions between dimensions and elements and why it is crucial to complex transformation success.
• Practice systems thinking.
• Practice mastering considerations and learning to manage circular interactions
• Understand and practice business opportunity development using a holistic approach that looks simultaneously at customers, business, capabilities and people and leadership that results in the creation of a strong and desirable customer value proposition, a viable business model, and a practical and feasible set of enablers, talent and leadership to aid the execution of the transformation.
What You'll Learn
• Provides an umbrella method that unifies existing practices (e.g., Design Thinking, Agile 2, Business Model Canvas, etc.) into a holistic approach for C-suite Leaders.
• Creates a common language and culture that breaks down organisational silos. Focuses on “How you should transform” vs just Why and What.
• Avoids a lopsided technology and solution focus that plagues other programmes.
This course utilises the customer and business dimensions from Module 1 and the capabilities, people and leadership dimensions from Module 2, to achieve a holistic approach to digital transformation.
Participants will practice utilising a holistic approach encompassing the customer, business, capabilities and people & leadership capabilities and the 19 elements covered in modules 1 and 2 to iterate their business use case and receive hands-on and practical lessons in iterating their use cases. This course leverages systems thinking applications to create business insights and business opportunities development. It also teaches participants to appreciate how the interactions between elements and dimensions can affect change management and continuous improvement management. Not controlling these inter-dependencies and iterations is one of the leading causes of transformation failure in VUCA (Volatile, Uncertain, Complex and Ambiguous) situations.
Entry Requirements
• At least 5 years' experience in management and leadership positions
• University degree in any discipline
• Pre-requisites:
Module 1: Digital Transformation - Customer Value and Business Model
Module 2: Digital Transformation - Enablers, Talent and Leadership