Customer Relationship Management Operations L2
Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2023036048
S$200
Original: S$400
Save S$200
About This Course
At the end of the course, participants will be able to learn the following:
LU1 : Importance of Being Customer Centric
LU2 : Methods to Identify Customers’ Needs and Preferences
LU3 : Communicate Effectively with Customers
LU4 : Manage Customer Data
LU5 : Monitor Customer Satisfaction
What You'll Learn
Maintain effective regular communication with customers, collect and check customer information with existing records.
Entry Requirements
-
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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