Conduct and Behaviour Management (Level 4)
About This Course
LU1: Promoting Workplace Conduct Best Practices
LO1: Develop best practices for encouraging workplace conduct and define employee behaviours to ensure adherence to the Code of Conduct
LU2: Development of Organisational Policies
LO2: Evaluate organisational policies and procedures related to workplace con-duct and align them with organisational values
LU3: Organisation Code of Conduct, Ethics and Values
LO3: Analyse the organisation's daily practices and operations to ensure adherence to the Code of Con-duct
LO4: Evaluate existing organisational policies and procedures to foster and sustain a culture of ethical behaviour and high standards among employees
LU4:Mitigating Workplace Misconduct
LO5: Distinguish appropriate methods and techniques to investigate and effectively manage various forms of workplace misconduct
LO6: Evaluate the severity of workplace misconduct and implement corrective measures
LU5:Addressing Allegations and Communication
LO7: Design a confidential reporting mechanism that empowers employees to report complaints and alleged misconduct in a secure and efficient manner
LO8: Analyse disciplinary procedures to effectively communicate warnings in response to employee misconduct within the workplace
LO9: Evaluate the diverse stakeholders impacted by workplace misconduct and apply techniques for engaging stakeholders effectively
What You'll Learn
Entry Requirements
• Be above 18 years of age to 55 years of age
• Be able to listen, read, speak and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification Literacy Level 4.
• Completed Secondary School Education up to Secondary 4 or its equivalent.