Managing Change in the Digital Age (Synchronous E-Learning)

About This Course

Topic 1: Understand the Change
The Era of Constant Change
Fundamentals of Effective Change Management
Building Your Case for Change
Case Study: Case for Change

Topic 2: Understand Stakeholders
Understanding Your People (Human Behaviour, Profile Types, Motivations)
Measuring the Change Impact
Case Study: Stakeholder Analysis & Change Impact Analysis

Topic 3: Engage the Stakeholders
The Role of Leaders and Culture in Change Journeys

Topic 4: Communicate the Change
[Digital + Social] for Change Management
Right Messaging and Plan
Training and Performance Support
Case Study: Change Management Plan

Topic 5: Deliver Change Outcomes
Measuring Change Progress
Sustaining the Change