Communication skills for IT Professionals (DS)
About This Course
Learners will be able to:
• Evaluate stakeholder dynamics and context to establish communication objectives and principles
• Synthesise various information sources and communication objectives to create a persuasive storyline
• Anticipate responses from stakeholders to adapt approaches appropriately
• Manage sensitive communications with discretion and tact
• Evaluate different stakeholder viewpoints to determine appropriate negotiation strategies
• Establish alignment between diverse stakeholders with differing viewpoints to achieve constructive outcomes
• Evaluate emerging communication channels and tools to define adoption opportunities
What You'll Learn
Entry Requirements
Minimum Age: 21
Academic Level: At least 3 GCE “O” Level passes including English Language with C6 pass or Higher Nitec or equivalent
Language Proficiency:
Be able to listen, speak, read and write English at a proficiency level equivalent to WSQ Workplace Literacy (WPLN) Level 4.