Communication Skills for IT Professionals (CS)
About This Course
Learners will be able to:
• Identify appropriate communication channels to convey or exchange information
• Deploy listening techniques to engage with and understand the audience
• Ask questions to seek clarity when receiving information
• Present ideas using concise and clear language
• Implement verbal and non-verbal communication techniques to convey and receive information across communication channels
• Define desired outcomes for the exchange of information
What You'll Learn
In this module, learners will communicate effectively the results and findings of the Capstone Project with recommend actionable solutions or plans with different stakeholders to deliver IT solutions.
Entry Requirements
Minimum Age: 21
Academic Level: At least 3 GCE ‘O’ Level Passes including English Language with C6 pass or Higher Nitec or Equivalent
Language Proficiency:
Be able to listen, speak, read and write English at a proficiency level equivalent to WSQ Workplace Literacy (WPLN) Level 6.