Communication Skills for IT Professionals (FS)
About This Course
Learners will be able to:
• Analyse communication objectives, types of stakeholders and needs to determine communication priorities
• Evaluate communication objectives, styles, verbal and non-verbal signals to adapt communication approaches and channels
• Present information in a structured flow and format which is reflective of audience needs
• Determine relevant information and visualisation techniques to share and convey a persuasive viewpoint
• Adapt communication approaches continuously to respond to audience reactions
• Analyse information exchanged to identify communication gaps
• Encourage two-way interactions and seek feedback on communication approaches
What You'll Learn
Entry Requirements
Minimum Age: 21
Academic Level: At Least 3 GCE “O” Level Passes including English with C6 or Higher Nitec or equivalent
Language Proficiency:
Be able to listen, speak, read and write English at a proficiency level equivalent to WSQ Workplace Literacy (WPLN) Level 4.