Applied Human Resource (HR) Skills
About This Course
HR Mindsets and Behaviours:
This module is designed for all participants who are keen to idenitfy the underpinning mindsets and behaviours expected of a competent HR professional, thus applying them at the workplace. The facilitated case study discussions and interactive peer dialogue will help participants to further hone their capabilities in applying the Mindsets and Behaviours to address situational judgement scenarios faced in the HR role.
Basics of Counselling:
This module allows participants to identify and articulate the importance of attending, active listening and rapport building in interacting and managing employees. They will be equipped with basic counselling micro skills to engage their employees effectively. They will also learn how to identify the 4 invitations (signs) of suicide and to ask the suicide question. Finally, we will discuss how we can build resilience and promote mental well-being in the workplace. The aim of the course is to develop a learning mind-set, encourage personal development and self-reflection. Participants will expand their soft skills knowledge, problem-solving skills, and strong work ethics that will improve their adaptability to constant shifting trends and interaction with stakeholders.
What You'll Learn
Entry Requirements
Recognised diploma from a recognised IHL or at least 1 year of relevant working experience in HR/Administration, subject to interview and/or entrance test