Express with Precision and Impact

Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2024043514
S$300
Original: S$600
Save S$300

About This Course

• Identify outcomes during information exchange by identifying intended audience and purpose of exchange
• Apply appropriate communication channels and tools for exchange of information
• Utilize effective verbal and non-verbal communication techniques to deliver and interpret clear information through different communication channels
• Apply different emotional intelligence dimensions to enhance communication
• Use effective listening techniques to interact with diverse audiences successfully
• Utilize questioning techniques to clarify and gain deeper insights to information received
• Present ideas with clear and concise language to ease information processing with considerations to confidentiality and disclosure

What You'll Learn

Embark on a journey to master effective communication in this course, meticulously designed to enhance your skills in impactful information exchange. This course brings learners to delve into tailoring communication strategies to various audiences and purposes, utilizing a range of tools and techniques and covers topics from defining communication outcomes using a 4-step cycle, understanding audience profiles, selecting appropriate channels and tools, to employing the SOLER method and other tactics for improving both verbal and non-verbal communication skills. It is a deep dive into the art of conveying information clearly and effectively across different mediums, ensuring you're equipped to handle any communicative challenge.

Learners will also explore the role of emotional intelligence (EQ) in communication, mastering listening and questioning techniques to interact successfully with diverse groups. This course not only improves communication skills but also imparts the knowledge to handle confidential information with care, making learners an adept communicator in any professional or personal scenario.

Entry Requirements

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Course Details

Duration 14 hours
Language English
Training Commitment Full Time
Total Enrolled New course
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.

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