Microsoft Teams Administrator Associate (MS-700)
About This Course
In this comprehensive Microsoft Teams Administrator Associate (MS-700) course, participants will delve into the intricacies of integrating and managing Microsoft Teams within a business environment. The course begins with exploring technology integration frameworks, providing the foundational knowledge required to understand how Microsoft Teams fits within an organization’s tech stack. Participants will learn to develop evaluated technology implementation approaches, ensuring that schedules and tools are optimized for seamless integration.
Further, the course emphasizes the importance of establishing control procedures for effective technology management. Learners will acquire the skills to assess risks and implement standard control procedures, ensuring business continuity and disaster recovery in the event of unforeseen incidents. Through hands-on practice, participants will review and monitor the success of Microsoft Teams integration using key performance metrics. By the end of the course, attendees will be equipped to develop optimization plans, improving the application of Microsoft Teams in business operations, and be well-prepared for the Microsoft Teams Administrator Associate (MS-700)
What You'll Learn
LO1: Develop technology implementation plans and business processes for Microsoft Teams.
LO2: Develop control procedures for Microsoft Teams administration to manage security.
LO3: Evaluate the integration of Microsoft Teams to ensure alignment with business objectives.
LO4: Develop optimization plans for Microsoft Teams to improve business operations.
Topics Covered:
LU1 Get started with managing Microsoft Teams
Topic 1 Explore Microsoft Teams
Topic 2 Plan and deploy Microsoft Teams
Topic 3 Implement lifecycle management and governance for Microsoft Teams
Topic 4 Monitor your Microsoft Teams environment
LU2 Prepare the environment for a Microsoft Teams deployment
Topic 5 Manage access for external users
Topic 6 Implement security for Microsoft Teams
Topic 7 Implement compliance for Microsoft Teams
Topic 8 Plan and configure network settings for Microsoft Teams
LU3 Manage chat, teams, channels, and apps in Microsoft Teams
Topic 9 Create and manage teams
Topic 10 Manage collaboration experiences for chat and channels
Topic 11 Manage apps for Microsoft Teams
LU4 Manage meetings and calling in Microsoft Teams
Topic 12 Introduction to Teams meetings and calling
Topic 13 Manage meetings and events experiences
Topic 14 Plan for Microsoft Teams Rooms and Surface Hub
Topic 15 Configure, deploy, and manage Teams devices
Topic 16 Plan for Teams Phone
Topic 17 Configure and deploy Teams Phone
Topic 18 Configure and manage voice users
Topic 19 Configure auto attendants and call queues
Topic 20 Troubleshoot audio, video, and client issues
Entry Requirements
Knowledge and Skills
• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience
Target age group: 21-65 years old