Building Stronger Teams through Emotional Intelligence (EI)
About This Course
In today's dynamic business landscape, organizations face complex challenges and opportunities that require a deep understanding of human behaviour, emotions, and interpersonal dynamics.
Emotional intelligence, a skill set that encompasses self-awareness, empathy, and effective communication, has emerged as a key factor in addressing these challenges and driving positive change.
Leaders agree that the increasing demand for EI skills is driven by the need for employees to adapt to automation of routine tasks and take on non-automatable roles, requiring enhanced human skills and adaptability for a competitive edge.
Emotional intelligence is a foundational element of effective leadership, teamwork, and organizational culture. It plays a pivotal role in fostering trust, collaboration, and resilience within teams and across organizations.
Understanding and harnessing the power of emotional intelligence allows professionals to navigate organizational complexities, manage conflicts, and make informed decisions based on a deeper understanding of human behaviour.
Becoming a Certified Emotional Intelligence Practitioner? This is Module 1 of 2 courses to be a Certified Genos Emotional Intelligence Practitioner. Current ICF coaches who complete the 2 modules will receive 10 CCEU/ CCE core competencies and 4 resource development hours towards your ICF membership renewal.
What You'll Learn
2. Demonstrate active listening to relate well to others' feelings at work.
3. Create authenticity in employee relationship management to gain stakeholders’ buy-in
4. Develop emotional reasoning to ensure well-informed choices in pro-fessional decision-making.
5. Demonstrate self-management techniques to improve workplace rela-tionships.
6. Generate positive influence to facilitate open and respectful dialogues in a team setting.
Entry Requirements
Be able to speak, listen and read English at a profi ciency level not lower than the Employability Skills Workforce Skills Qualifi cation (ES WSQ)Workplace Literacy (WPL) Level 8