Digital Transformation in HR: Leveraging Generative AI for the Future of Work
About This Course
This innovative course is tailored for HR professionals and leaders seeking to navigate the digital transformation in HR through the application of Generative AI (GAI), preparing them for the future of work. The course begins with an exploration of how GAI is catalyzing, transforming, and amplifying HR functions, offering a comparative analysis against conventional industry practices. Participants will delve into various applications of GAI within HR, including talent acquisition, leadership development, diversity, equity, inclusion initiatives, and the enhancement of employee experience through the development of forward-thinking HR policies.
The curriculum progresses to address the preparation of the workforce for the integration of GAI, emphasizing the assessment of organizational readiness, building AI awareness among staff, identifying skill gaps, and conducting training and pilot testing to ensure smooth adoption. Furthermore, it covers the critical aspects of legal, ethical, and security protocols necessary for implementing GAI in HR processes, alongside a forward-looking perspective on the future of Generative AI tools and their potential impact on HR practices. By the end of the course, participants will possess a comprehensive understanding of how to analyze digitalization's potential in HR, conduct feasibility analyses, and implement GAI solutions that align with organizational goals and adhere to ethical standards.
What You'll Learn
LO1: Compare generative AI's influence on HR operating models with conventional industry practices.
LO2: Analyse digitalization's potential to revolutionize HR functions with generative AI.
LO3: Conduct feasibility analyses and implement generative AI for digitalizing HR processes.
LO4: Identify generative AI applications in HR that adhere to legal, ethical, and security protocols.
Topics covered:
Topic 1 Catalysing HR with Generative AI (GAI)
• The future of work and the age of Generative AI (GAI)
• How GAI catalyses, transforms and amplifies HR
Topic 2 Generative AI Applications in HR
• Talent acquisition and onboarding
• Leadership and employee development
• Diversity, Equity, and Inclusion
• Employee experience
• Developing HR policies
Topic 3 Preparing the Workforce for Generative AI
• Assess organization readiness
• Build AI awareness and fluency
• Identify skill gaps
• Training and pilot testing
Topic 4 Legal Consideration and the Future of Generative AI
• Legal and ethical responsibilities
• Future of Generative AI and tools
Entry Requirements
Knowledge and Skills
• Able to operate computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience.
Target Age Group: 21 to 65 years old