Building Effective Relationships with Stakeholders (2 Days)
About This Course
At the end of the programme, learners will be able to:
• Appraise Team Structures and Development Methods
• Identify and set shared goals to achieve team and/or organisational objectives
• Apply Appropriate Communication Styles and Interpersonal Communication Techniques for diverse personality types, needs and communication styles
• Develop partnership with key stakeholders to achieve win-win outcomes
• Adapt Diverse Interaction methods to to cater to team needs and motivation
• Facilitate Team for Problem-solving
• Apply Persuasion Methods to Resolve Workplace Issues
• Develop effective work teams based on individual’s strengths for alignment of values, beliefs and perceptions
• Appraise Virtual Collaboration Tools and Platforms to facilitate virtual collaboration to enhance productivity
What You'll Learn
Entry Requirements
It is assumed that the participant’s should minimally possessed the following profile:
• Possess minimum of Diploma or equivalent level of education; or
• Be able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 7; and
• Have more than 1 years or more of work experience; and
• Have at least 1 years’ experience in a supervisory or managerial role