Embrace Change in the Digital Age
About This Course
LO1 Identify Local and Global Trends
LO2 List Types of Workplace Diversity
LO3. Describe Learning Opportunities
LO4. Recognize Factors Affecting Learning
LO5 Explain the Impact of Changes
LO6 Summarize Adjustments for Employability
LO7 Interpret Competency Gaps
LO8 Apply Strategies for Overcoming Barriers
What You'll Learn
It will help learners acquire skills and insights needed to navigate and thrive in an ever-evolving environment through a blend of interactive activities, real-world scenarios, ChatGPT-powered sessions and other relevant technology tools.
Learners will learn to access and interpret global trends impacting their roles, adjust to new job expectations, and identify crucial competencies for future-proofing their careers., participants will embark on an educational journey designed for those at the foundational level of learning.
Starting with the ability to identify both local and global trends, learners will gain a broad perspective on the evolving landscape. They will learn to list various types of workplace diversity, recognizing the importance of inclusive environments.
The course will guide learners through describing potential learning opportunities and recognizing factors that affect learning processes. Additionally, learners will explore the significant impact of changes in technology and society on personal and professional lives.
They will also learn to summarize necessary adjustments to enhance employability in the face of these changes.
Further, the program will cover how to interpret competency gaps and apply effective strategies to overcome barriers to success.
Tailored for beginners, this program promises to equip learners with a solid foundation in technology literacy, preparing them to navigate and thrive in changing environments.
Entry Requirements
The Learner Profile
The learners in this program are customer-facing staff in the retail sector who require skills to adapt to technological advancements and changing customer expectations.
They typically have hands-on experience in sales and customer service, but they may need to enhance their understanding of emerging technologies, improve their digital skills, and develop a mindset for continuous learning to stay competitive and effectively serve tech-savvy customers. Additionally, they need to foster resilience and adaptability to navigate the evolving retail landscape.
Entry Criteria
Minimum education level - Lower Secondary.
Able to speak, read, and write at a English proficiency level of ES WPLN L3 or equivalent.
Learning Agility attitudes that include: A sense of responsibility, able to support and add value to business operation, being passionate in performing work activities in the retail