CompTIA Certified A+ Training
About This Course
CompTIA Certified A+ Training prepares individuals with the essential skills to diagnose, troubleshoot, and maintain IT systems, making it ideal for aspiring IT professionals. The course covers core competencies such as configuring and supporting various operating systems, installing and troubleshooting hardware components, and securing workstations. Participants will also gain hands-on experience with network configuration, virtualization, and cloud computing.
Through this course, learners will be equipped to manage IT infrastructure and troubleshoot a wide range of technical issues related to operating systems, storage, and networks. Additionally, you'll learn how to implement security protocols, handle virtualization, and support mobile devices and printers. Upon completion, participants will be well-prepared to take the CompTIA A+ certification exam and step into roles that demand high-level IT support skills.
What You'll Learn
LO1: Diagnose technical issues in network operations and implement procedures to resolve root causes.
LO2: Troubleshoot technical issues and perform advanced infrastructure configurations.
LO3: Develop action plans for upgrades and propose improvement ideas based on user needs.
LO4: Test infrastructure systems and organize information for developing user guides.
Topics Covered:
LU1: Diagnose Technical Problems
Topic 1: Supporting Operating Systems
Topic 2: Installing and Configuring PC Components
LU2: Troubleshoot Technical Issues
Topic 3: Installing, Configuring, and Troubleshooting Display and Multimedia Devices
Topic 4: Installing, Configuring, and Troubleshooting Storage Devices
Topic 5: Installing, Configuring, and Troubleshooting Internal System Components
LU3: Upgrade Infrastructure
Topic 6: Installing, Configuring, and Maintaining Operating Systems
Topic 7: Maintaining and Troubleshooting Microsoft
Topic 8: Network Infrastructure Concepts
Topic 9: Configuring and Troubleshooting Networks
Topic 10: Managing Users, Workstations, and Shared Re-sources
Topic 11: Implementing Client Virtualization and Cloud Com-puting
LU4: Testing and Maintenance
Topic 12: Security Concepts
Topic 13: Securing Workstations and Data
Topic 14: Troubleshooting Workstation Security Issues
Topic 15: Supporting and Troubleshooting Laptops
Topic 16: Supporting and Troubleshooting Mobile Devices
Topic 17: Installing, Configuring, and Troubleshooting Print Devices
Topic 18: Implementing Operational Procedures
Entry Requirements
Knowledge and Skills
• Able to operate computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience.
Target Year Group : 21-65 years old