Driving Digital Transformation with Microsoft 365 Copilot for Organizations
About This Course
This WSQ Driving Digital Transformation with Microsoft 365 Copilot equips organizations with the knowledge and skills to seamlessly transition from traditional systems to AI-powered workflows. Participants will explore Microsoft 365 Copilot's core functionalities, real-world use cases across various business units, and strategies to optimize and extend its capabilities. The course covers key areas such as workforce enablement, effective prompt crafting, and maximizing business value through AI-driven automation.
Through hands-on learning, participants will develop a structured approach to adopting emerging AI technologies within their organizations. The course emphasizes practical applications in executive decision-making, sales, marketing, IT, finance, HR, and operations. By the end of the training, learners will be able to anticipate challenges, implement effective onboarding strategies, and drive digital transformation with Microsoft 365 Copilot for enhanced productivity and efficiency.
What You'll Learn
LO1: Anticipate and address potential issues in transitioning to Microsoft 365 Copilot.
LO2: Plan and implement a smooth transition from old systems to Microsoft 365 Copilot.
LO3: Identify opportunities to adopt emerging technologies and plan training for Microsoft 365 Copilot.
Topics Covered:
LU1 MS-4004 Empower Your Workforce with Microsoft 365 Copilot Use Cases
Topic 1: Introduction to Copilot for Microsoft 365
Topic 2: Explore the possibilities with Copilot for Microsoft 365
Topic 3: Optimize and extend Copilot for Microsoft 365
Topic 4: Empower your workforce with Microsoft 365 Copilot: Executives Use Case
Topic 5: Empower your workforce with Microsoft 365 Copilot: Sales use case
Topic 6: Empower your workforce with Microsoft 365 Copilot: IT Use Case
Topic 7: Empower your workforce with Microsoft 365 Copilot: Marketing Use Case
Topic 8: Empower your workforce with Microsoft 365 Copilot: Finance Use Case
Topic 9: Empower your workforce with Microsoft 365 Copilot: HR Use Case
Topic 10: Empower your workforce with Microsoft 365 Copilot: Operations use case
Topic 11: Empower your workforce with Microsoft 365 Copilot: Challenge Use Case
LU2 MS-4005 Craft Effective Prompts for Microsoft 365 Copilot
Topic 12: Summarize and simplify information with Microsoft 365 Copilot
Topic 13: Create and draft with Microsoft 365 Copilot
Topic 14: Edit and transform content with Microsoft 365 Copilot
Topic 15: Ask questions and analyze content with Microsoft 365 Copilot
LU3 MS-4007 Microsoft 365 Copilot User Enablement
Topic 16: Explore user enablement strategies for adopting Microsoft 365 Copilot
Topic 17: Envision a successful adoption of Microsoft 365 Copilot
Topic 18: Onboard and empower your employees to use Microsoft 365 Copilot efficiently
Topic 19: Drive value and maximize the impact of Microsoft 365 Copilot within your organization
Topic 20: Extend and optimize Microsoft 365 Copilot in your organization
Entry Requirements
Knowledge and Skills
• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience.
Target Age Group: 21-65 years old