Engage. Empower. Enable
About This Course
This course aims at the following job roles from the Retail Industry who is able to create a comprehensive employee engagement framework integrating internal and external trend analysis, human capital statistics, and stakeholder consultations to align strategies with evolving business landscapes and organizational objectives, ensuring acceptance and alignment of employees with the organization's vision, mission, and core values through continuous evaluation and corrective actions.
What You'll Learn
LO1. Interpret internal and external data to recognise influential factors impacting employee engagement.
LO2. Integrate insights from the trend analysis to inform strategic key communication objectives.
LO3. Identify critical success factors influencing communication strategies, communication platforms and channels to determine their efficacy in achieving communication objectives and organisational goals.
LO4. Identify appropriate communication strategies and dissemination methods to meet goals and objectives in the context of organisational structure in order to maximize information flow and engagement.
LO5. Evaluate the impact of applying principles to cultivate trust among employees in influencing business outcomes, thereby amplifying the effectiveness of our communication strategies to energize the workplace.
LO6. Apply communication principles in engaging employees on organisational objectives.
LO7. Develop strategies to address differences in employees' acceptance of the organization's goals.
LO8. Foster a culture of engagement to achieve employee commitment to the organisation's goals.
Entry Requirements
- Able to speak, listen, read and write English at WPL Level 4 or equivalent.
- Able to manipulate numbers at WPN Level 4 or equivalent.
- Able to influence organizational culture, use communication platforms and utilise communication strategies to achieve organizational communication objectives.
- At least 1 year experience in Workplace Communication Strategies