BIZ-LMDE Leading and Motivating Difficult Employees
About This Course
This course addresses the following questions:
Who are difficult employees? How can you identify them?
Why do employees or bosses behave in “difficult ways?”
What impact on the behaviour of difficult employees do reward systems, management styles and individual characteristics have?
What are some strategies for leading difficult employees and harnessing their potential?
What are some strategies for managing difficult bosses and coworkers?
How does technology impact interactions and relationships at work?
How can you navigate challenging relationships in the future workplace?
Experiential exercises, case studies and videos will be used throughout the lecture-based course.
What You'll Learn
This short course aims to help you:
Understand what makes individuals challenging to work with.
Develop an awareness of the individual's role, management styles and reward systems in the workplace.
By the end of the course, you will be equipped with a toolkit of strategies and skills to manage and motivate people at work.
Entry Requirements
A good level of proficiency in English and an open attitude towards learning.