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Diploma in Business Practice (Hospitality Management)

Name: Diploma in Business Practice (Hospitality Management)
Price: 25470 SGD

Training Provider: Republic Polytechnic

Course Reference: TGS-2024051268

S$25,470

About This Course

Learning Objectives
i. Develop expertise and acquire management skills related to key operating departments in the hotel and hospitality industry.
ii. Leverage digital technologies for business innovation and customer experience.
iii. Explore how sustainable practices can support the continued development of the hospitality and tourism industry.
iv. Anticipate and deliver desired customer experience consistently across touch points in the hospitality.
v. Leverage different processes and strategies to increase revenue, sales, and enhance marketing effectiveness.

What You'll Learn

This diploma program offers a comprehensive curriculum designed to equip students with essential skills and knowledge in the hospitality and tourism industry. It covers areas such Hospitality and Food and Beverage management, as well as equipping learners with skillsets in sustainability and digital transformation. Learners will also acquire skills in project management, customer journey mapping and analytics. Learners will be exposed to how technology works in the hospitality sector and will be able to choose options between hospitality business management or Human Resource Management. These will expose learners to areas in Revenue Management and understanding consumers, as well as managing the Human Resources component of the industry. The program is rounded off with a Capstone project to tie the learnings together.