Improve Hiring Decisions with GenAI Assisted Interview Questioning
About This Course
This course on Improving Hiring Decisions with GenAI Assisted Interview Questioning equips HR professionals with the skills to conduct interviews that are both effective and compliant with legal and ethical standards. Participants will learn to structure interviews aligned with specific objectives, leveraging generative AI to craft tailored questions for different interview types, including behavioural, situational, and technical interviews. The course emphasises understanding socio-cultural considerations, ensuring that all interview practices are fair and inclusive.
In addition to developing effective questioning techniques, the course covers active listening skills essential for evaluating candidate responses in real-time. Participants will explore how GenAI tools can assist in analysing candidate answers, identifying areas for follow-up, and refining interview techniques. By the end of the course, HR professionals will be able to make informed hiring decisions, providing valuable feedback on interview outcomes and continuously improving the hiring process.
What You'll Learn
LO1: Manage interview in accordance to legal, ethical, socio-cultural considerations and interview objectives.
LO2: Tailor structured interview questions using generative AI to various interview types.
LO3: Provide feedback on interview outcomes and areas for improvement.
Topics Covered:
Topic 1: Interview Preparation for HR Professionals
• Understanding the Purpose and Objectives of the Interview
• Legal, Ethical, and Socio-Cultural Considerations in Interviewing
• Designing Effective Interview Structures
• Preparing Appropriate and Targeted Interview Questions
• Utilizing GenAI to Generate Targeted Interview Questions
Topic 2: Types and Styles of Questions for Different Interview Scenarios
• Behavioral and Competency-Based Questions
• Situational or Scenario-Based Questions
• Technical and Role-Specific Questions
• Addressing Compensation, Benefits, and Expectations
• Leveraging GenAI to Customize Questions for Each Candidate
Topic 3: Effective Questioning and Active Listening Techniques
• Developing Active Listening Skills in Interviews
• Handling Unexpected or Difficult Answers
• Identifying Follow-Up Questions Based on Candidate Responses
• Using GenAI Tools to Analyze Candidate Responses and Improve Interview Techniques
• Evaluating Interview Outcomes and Making Informed Hiring Decisions
Entry Requirements
Knowledge and Skills
• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience
Target age group: 21-65 years old