Negotiations and Conflict Management (Classroom & Synchronous e-Learning)
About This Course
Negotiation and conflict resolution are essential competencies for senior leaders and executives. In dynamic organizational environments, leaders must navigate complex interpersonal and interdepartmental interactions, integrating diverse perspectives to achieve strategic objectives.
This advanced module is tailored for leaders, managers, and professionals aspiring to excel in management roles. It focuses on refining sophisticated negotiation techniques and conflict resolution strategies that drive organizational performance and foster enduring professional relationships.
Participants will engage with high-level conflict resolution modes, including mediation and managing challenging conversations with direct reports, peers, and senior executives. The curriculum includes robust analytical models and practical tools for resolving conflicts constructively, which they can cascade through their teams.
By the end of this module, learners will have honed advanced skills applicable to leadership, project management, change initiatives, and stakeholder engagement. This course leverages experiential learning and peer interaction to enrich the participant experience, facilitating the exchange of diverse perspectives and fostering an environment of creativity and innovation.
Preclusion: For NUS students undertaking this course THEN must not read BMA5406 - Negotiations and Conflict Management.
What You'll Learn
To curate a diverse cohort of participants from various backgrounds, facilitating interaction and the exchange of diverse perspectives on conflict resolution;
To implement an open and experiential learning approach, enabling participants to reflect, contribute, and integrate their life experiences into their participation;
To cultivate an enriching classroom environment that nurtures and promotes participant creativity and spontaneity.
Entry Requirements
Course Preclusion: IF undertaking this course THEN must not read BMA5406 - Negotiations and Conflict Management.