Essential Supervisory Skills
About This Course
This course is designed for beginner-level supervisors and team leaders, as well as professionals aspiring to move into leadership roles.
It aims to unlock your leadership potential and equips you with essential competencies to supervise teams in service-driven industries.
It focuses on key skills such as guiding teams, fostering a positive culture, and addressing performance gaps to achieve organisational goals.
This course is designed for beginner-level supervisors and team leaders, as well as professionals aspiring to move into leadership roles.
By completing the course, you will:
- Stand out as a leader who can align team goals with business objectives
- Gain skills to enhance career prospects, boost productivity, and lead with confidence
- Meet the mandatory WSQ training requirement for career progression in service-oriented sectors (under Progressive Wage Model)
What You'll Learn
2. Adopt appropriate leadership styles and effective practices lead your team
3. Apply effective delegation and empowerment techniques to manage team's operations
4. Build a positive stakeholder-centric culture to enhance team cohesion and drive service excellence
5. Analyse team performance issues and identify suitable actions to address the issues
Entry Requirements
No minimum entry requirement