Building Companies of Good - People

Participants will learn to use Emotional Intelligence to understand and empathise with employees' needs, practising active listening and applying empathetic decision-making to balance organisational goals with employee well-being. The Mental Health Toolkit component will provide strategies for managing stress and promoting mindfulness, fostering a supportive workplace culture that prioritises mental health during Flexible Work Arrangements (FWAs) transitions. The Communication Microskills section will teach open questioning, affirmations, reflective listening, and summarising discussions, enabling participants to conduct effective and empathetic conversations.

Participants will explore the role of Generative AI (GenAI) in enhancing communication and practice managing challenging Flexible Work Arrangements (FWAs) scenarios using AI-driven simulations. Through practical exercises and real-world scenarios, participants will gain essential skills to handle Flexible Work Arrangements (FWAs) complexities, enhancing both employee satisfaction and organisational productivity.

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