Communicate with Confidence: Optimize Your Strengths for Influence & Impact
About This Course
Effective communication is essential for leadership, collaboration, and professional success. This course explores best practices in workplace communication, helping participants align their communication strategies with organizational culture. Learn to master non-verbal cues, enhance storytelling techniques, and develop vocal mastery to establish a strong professional presence. Participants will also discover how to leverage their unique strengths to improve workplace interactions and foster meaningful connections.
In addition to building a solid communication plan, this course provides practical tools for evaluating engagement effectiveness. Participants will gain hands-on experience in active listening, delivering constructive feedback, and handling impromptu speaking situations with confidence. By the end of the course, learners will be equipped with the skills to influence, inspire, and make a lasting impact in their professional environment.
What You'll Learn
LO1: Research best practices in workplace communication and establish benchmarks aligned with organizational culture.
LO2: Develop a communication plan incorporating tools and coaching methods for effective workplace interactions.
LO3: Evaluate communication strategies using engagement criteria to assess their impact on employee engagement.
Topics Covered:
LU1: Best Practices in Workplace Communication
Topic 1: Mastering Non-Verbal Communication
Topic 2: Storytelling & Presenting with Impact
LU2: Communication Planning
Topic 3: Vocal Mastery for Professional Presence
Topic 4: Leveraging Strengths for Effective Communication
LU3: Evaluate Communication Effectiveness
Topic 5: Active Listening & Constructive Feedback
Topic 6: Impromptu Speaking & Thinking on Your Feet
Entry Requirements
Knowledge and Skills
• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience
Target age group: 21-65 years old