Customer Management in Environmental Services
Training Provider: DYNAMIC SAFETY PTE. LTD.
Course Reference: TGS-2025054877
S$150
Original: S$300
Save S$150
About This Course
This course focuses on the essential skills and knowledge needed to manage customers effectively in the environmental services industry. Level 3 is designed for cleaning supervisors in Singapore, providing practical strategies for building strong customer relationships, resolving issues efficiently, and delivering exceptional service.
What You'll Learn
1. Collaborate, analyses and prepare the Service Operations Plan in accordance with internal and external customer requirements, organizational quality service objectives and service risks.
2. Deploy service quality improvement tools and generate solutions to solve service abnormities in the Service Operations Plan.
3. Select and implement solution, and evaluate its effectiveness to re-fine the Service Operations Plan.
2. Deploy service quality improvement tools and generate solutions to solve service abnormities in the Service Operations Plan.
3. Select and implement solution, and evaluate its effectiveness to re-fine the Service Operations Plan.
Entry Requirements
English at a proficiency level equivalent to the Employability Skills System (ESS) level 3,
Basic supervision skills
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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