Usability Testing & Evaluation: Quantitative User Experience (UX) Research

Training Provider: SINGAPORE MANAGEMENT UNIVERSITY
Course Reference: TGS-2025054940
S$720
Original: S$2,400
Save S$1,680

About This Course

Develop quantitative methods to evaluate usability and user satisfaction in this 2-day course.

Learn to design controlled tests, define key performance metrics (e.g., time-on-task, completion rates), and analyse data to guide design decisions. The course introduces techniques such as remote usability testing, clickstream analysis, and large-scale surveys to enhance product usability and customer experience.

By the end, participants will be equipped to use data-driven insights to shape design choices.

What You'll Learn

At the end of this 2-day course, participants will be able to:

• Plan and conduct structured usability tests using reliable metrics.
• Leverage tools like heatmaps, eye-tracking, and remote testing platforms.
Interpret quantitative data to identify design improvements that drive user satisfaction.
• Integrate usability testing into iterative design cycles for sustained product quality.

Entry Requirements

Nil

Course Details

Duration 17 hours
Language English
Training Commitment Not specified
Total Enrolled New course
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.

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