Competency and Behavioural-Based Interview Skills (2 Days)
About This Course
LO1: Analyse various types of interviews to align with organisational objectives for effective interviews
LO2: Align competencies with job roles and organizational goals to conduct effective interviews
LO3: Apply the STAR technique and its role in eliciting detailed and behaviour-focused responses during interviews.
LO4: Craft tailored and role-specific competency-based interview questions to conduct effective interviews.
LO5: Describe legal, regulatory, and ethical constraints in conducting interviews for fair and objective evaluations.
LO6: Conduct structured interviews to achieve consistency and fairness in interview process.
LO7: Evaluate candidate responses using scoring systems and evaluation grids for objective assessments.
What You'll Learn
LU 2: Identifying Key Competencies
LU 3: Using Behavioural Interview Techniques
LU 4: Crafting Competency-Based Questions
LU 5: Avoiding Bias and Ensuring Fairness
LU 6: Conducting Structured Interviews
LU 7: Evaluating Candidate Responses
Entry Requirements
Learners are assumed to able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 5.