Certified ScrumMaster

Certified ScrumMaster is the global standard for training in Scrum, the most widely adopted Agile management methodology globally. Scrum is used for complex projects in a variety of industries, including software development, finance, manufacturing, shipping, and healthcare. This training is an intensive 2-day course in using Scrum’s continuous improvement framework to reduce cost, increase task efficiency, and optimize effectiveness of complex processes and procedures. The training emphasizes customer-centricity, continuous feedback, team collaboration, and process inspection and adaptation to implement continuous improvement.

The course is comprised of short modules that include lecture, discussion, real-world scenarios and case-studies, and mapping into real-world action. The aim is to equip participants with knowledge, and also start them on a path to implementation of Scrum’s continuous improvement practices back at work. The learning modules focus on:

• Skills to prioritize tasks and processes that deliver the most value to customers and stakeholders.

• Techniques to maximize transparency around progress, issues, and solutions, helping to identify areas for improvement and optimize the effectiveness of the project.

• Strategies to manage risks and mitigate issues, including identifying risks, prioritizing them, and implementing mitigation strategies.

• Frameworks for continuous learning and improvement, with continuous retrospection to identify areas for improvement and optimize the effectiveness of the projects and processes.

• Strategies to manage change effectively, including how to communicate changes, prioritize action items, and manage risks associated with changes.

• Techniques to build team cohesion, enhance teamwork, and facilitate collaboration.

• Methods to optimize delivery of value to customers, with incremental delivery and iterative optimization to ensure that customers’ and stakeholders’ needs are met.

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