Personal Effectiveness (SF - Operations Manager) [Synchronous E-Learning]
About This Course
In the Personal Effectiveness - The Future of Leadership module, participants learn how to apply emotional intelligence, use opportunities for reflection on one’s work performance and leadership style, and display effective communication techniques and behaviours that demonstrate the organisation’s values and ethics.
The module aims to elevate leaders to scale new heights and seize ‘undiscovered’ business opportunities by being operationally ready with the right mindset, skills, knowledge and necessary resources.
In summary, the key focus is on developing future leadership qualities and behaviours to meet the needs of evolving landscape.
What You'll Learn
- Understand the changing role of leadership in today’s workplace
- Identify the traits that define great leadership
- Recognise the evolution of workplace communication
- Review leadership behaviour with impact on organization
- Demonstrate self-awareness and commitment to personal development
Entry Requirements
- GCE 'O' level Credit (at least C6) in English and Mathematics or Workplace Literacy and Numeracy (WPLN) score: Level 7 for Reading, Listening and Numeracy; and
- With at least 3 years senior managerial working experience in retail or Professional, Managers, Executives and Technicians (PMETs) position in non-retail sector
For E-Learning classes at SIRS, participants must have the following:
• Laptop / desktop computer
• Stable WIFI
• Webcam (external or built-in)
• Earpiece / headphone with microphone