Service Leadership (Level 3) (SF)
Training Provider: LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.
Course Reference: TGS-2017501506
S$160
Original: S$320
Save S$160
About This Course
The objective of the programme is to impart to learners the skills and competencies to role model the service vision of an organisation and
encourage service excellence.
What You'll Learn
• Characteristics of a role model
• Organisation’s vision, mission and values
• Demonstrate a service role model
• Encourage team to deliver service
• Promote a customer centric culture
• Monitor self service leadership performance
• Monitor team service performance
• Monitor service performance
• Organisation’s vision, mission and values
• Demonstrate a service role model
• Encourage team to deliver service
• Promote a customer centric culture
• Monitor self service leadership performance
• Monitor team service performance
• Monitor service performance
Entry Requirements
Min Primary School
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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