CUSTOMER MANAGEMENT (SSO L3).

Training Provider: BESPOKE SOLUTION TRAINING CONSULTANCY PTE. LTD.
Course Reference: TGS-2018500602
S$210
Original: S$420
Save S$210

About This Course

Upon completion of the course, participants are equipped with the knowledge and skills to plan to meet internal and external customer requirements, ensure the delivery of quality service and monitoring and review customer service.

What You'll Learn

1. Plan to meet internal and external customer requirements
2. Ensure the delivery of quality service
3. Monitor and review customer service

Entry Requirements

Learners are encouraged to:
• Develop Reading, Listening and Speaking of English to a proficiency level equivalent to the Employability Skills System (ESS) Literacy Level 3
• Develop Numeracy skills to a proficiency level equivalent to the Employability Skills System (ESS) Numeracy Level 3

Course Details

Duration 16.25 hours
Language English
Training Commitment Part Time
Total Enrolled 2,100 students
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