Workplace Communications (Level 1) (SF)
Training Provider: LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.
Course Reference: TGS-2019502893
S$100
Original: S$200
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About This Course
At the end of the modules, the learners will be able to attain the abilities and knowledge to perform the following
1. The learner is able to receive the workplace information, interpret, analyse and seeking clarifications using appropriate interpersonal communications techniques
2. The learner is able to take the social and cultural background of the recipients into consideration and adopt the appropriate communication style to respond to the recipient
3. The learner is able to perform retail tasks activities using appropriate interpersonal communications techniques
What You'll Learn
What is Effective Communication?
Communication Channels
Principles of Effective Communication
Barriers to Communication
Interpersonal Communication Techniques
Receive, interpret and analyse workplace information
Seek clarifications
Adopt Communication Style
Social and Cultural Differences
Respond to Sender
Perform the retail tasks using interpersonal communication techniques
Communication Channels
Principles of Effective Communication
Barriers to Communication
Interpersonal Communication Techniques
Receive, interpret and analyse workplace information
Seek clarifications
Adopt Communication Style
Social and Cultural Differences
Respond to Sender
Perform the retail tasks using interpersonal communication techniques
Entry Requirements
Min Primary School
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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