Boost Emotional and Social Intelligence with the Enneagram
Training Provider: IMAGEWORKS PTE. LTD.
Course Reference: TGS-2019503529
S$225
Original: S$450
Save S$225
About This Course
This course equips learners with greater emotional intelligence to better manage self and relationships, and monitor one’s actions to demonstrate resilience in handling diversity and challenging scenarios
What You'll Learn
A. Review the differences between cognitive and emotional intelligence at the workplace
1. Discover the key competencies and aspects of emotional intelligence
B. Develop emotional competence to better manage personal feelings and actions under different settings
2. Gain self-awareness through the Enneagram to monitor personal emotions and actions that affect work performance and interpersonal relationships
3. Apply emotional intelligence to manage personal impulses and reactions when interacting with customers and colleagues in diverse contexts
C. Enhance social intelligence to be more empathetic and accepting of people from different backgrounds and in challenging situations
4. Develop social awareness of others’ perspectives and feelings through the Enneagram to increase empathy and inclusiveness amid diversity challenges
5. Build resilience to effectively manage difficult conversations and challenging scenarios
1. Discover the key competencies and aspects of emotional intelligence
B. Develop emotional competence to better manage personal feelings and actions under different settings
2. Gain self-awareness through the Enneagram to monitor personal emotions and actions that affect work performance and interpersonal relationships
3. Apply emotional intelligence to manage personal impulses and reactions when interacting with customers and colleagues in diverse contexts
C. Enhance social intelligence to be more empathetic and accepting of people from different backgrounds and in challenging situations
4. Develop social awareness of others’ perspectives and feelings through the Enneagram to increase empathy and inclusiveness amid diversity challenges
5. Build resilience to effectively manage difficult conversations and challenging scenarios
Entry Requirements
Learners should be able to
- listen to, speak, read and write English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 3; and
- use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 3.
Learners should also possess basic IT proficiency that extends to the use of the internet and Microsoft Word or its equivalent software.
Course Details
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