Service Coaching (Level 3) (SF)
Training Provider: LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.
Course Reference: TGS-2019503638
S$160
Original: S$320
Save S$160
About This Course
The aim of the workshop is to impart skills and competencies to coach individuals for service
performance to close service gaps and monitor the progress of individuals for improvements in service performance
What You'll Learn
• Characteristics and roles of a coach
• Components of a coaching plan
• Methods to identify areas of improvement
• Techniques for coaching
• Barriers to learning
• Techniques for monitoring improvements
• Methods to provide feedback on performance
• Components of a coaching plan
• Methods to identify areas of improvement
• Techniques for coaching
• Barriers to learning
• Techniques for monitoring improvements
• Methods to provide feedback on performance
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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