Our Excellence Towards Service (SF) (synchronous elearning)
Training Provider: SINGAPORE INSTITUTE OF HOSPITALITY
Course Reference: TGS-2019504349
S$210
Original: S$421
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About This Course
This course looks at the knowledge and application in demonstrating service excellence in an organisation and how teamwork helps in service operations
What You'll Learn
1. Covers knowledge and application skills in demonstrating an organisation's service vision, mission and values, recognising the role that one plays in them.
2. It further covers the delivery of service excellence by utilising organisational service operations resources.
3. It involves the use of effective teamwork to perform service operations in accordance with an organisation's guidelines and escalating service performance issues
2. It further covers the delivery of service excellence by utilising organisational service operations resources.
3. It involves the use of effective teamwork to perform service operations in accordance with an organisation's guidelines and escalating service performance issues
Entry Requirements
N or O level
WPLN 4
Able to read and write English
Course Details
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