People and Relationship Management (Level 1) (SF)
Training Provider: LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.
Course Reference: TGS-2019504655
S$125
Original: S$250
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About This Course
At the end of the course, learners will be able to recognise the importance of inclusiveness, demonstrate the use of emotional intelligence and resilience to handle diversity in the
service environment, and monitoring one’s actions in handling diversity.
What You'll Learn
Recognise Diversity
Types of Diversity Markers
Diversity Opportunities
Diversity Challenges
Handle Diversity - Intrapersonal
Strategies to Develop AI
Strategies to Develop Resilience
Handle Diversity - Interpersonal
Apply Emotional Intelligence
Demonstrate Resilience
Continual monitor own actions
Corrective Actions
Types of Diversity Markers
Diversity Opportunities
Diversity Challenges
Handle Diversity - Intrapersonal
Strategies to Develop AI
Strategies to Develop Resilience
Handle Diversity - Interpersonal
Apply Emotional Intelligence
Demonstrate Resilience
Continual monitor own actions
Corrective Actions
Entry Requirements
Min Primary School
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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