Service Planning and Implementation (Level 1) (SF)
Training Provider: LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.
Course Reference: TGS-2019504657
S$150
Original: S$300
Save S$150
About This Course
At the end of the course, the learners will be able to deliver service excellence by utilising organisational service operations resources
What You'll Learn
Role in Service Value Chain
Importance of One’s Role
Tools to Deliver Service Excellence
Tool 1: Use Information
Tool 2: Use Team Work
Tool 3: Use Service Escalation
Importance of One’s Role
Tools to Deliver Service Excellence
Tool 1: Use Information
Tool 2: Use Team Work
Tool 3: Use Service Escalation
Entry Requirements
Min Primary School
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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