Introduction to Case Management (Synchronous e-learning)
About This Course
By the end of the course, learners will be able to:
1. Describe the roles and responsibilities of a job coach in case management
2. Demonstrate understanding of the case management process
3. Describe the importance of working with team members in a multi-disciplinary setting
4. Describe the legal and ethical considerations in case management practice
What You'll Learn
This module on “Introduction to Case Management” will equip job coaches with the necessary skills and knowledge of case management in practice. It provides participants with a broad understanding of how case management serves as a means for achieving client wellness and autonomy through advocacy, dialogue, identification of service resources and direction. Additionally, the workshop also helps participants in forming the connections between the job coach, the client, appropriate service personnel, and other stakeholders in order to optimize assistance rendered.
Entry Requirements
Target audience includes job coaches and other professionals working with persons with disabilities in supported employment. This programme is also useful for those considering entry into this area of work.
The skills and knowledge for this course, which the learner is assumed to possess, are as follows:
• A minimum of three GCE ‘O’ Level credits and a minimum English Language (speaking, reading, writing and listening) proficiency level equivalent to C6 GCE ‘O’ level or Employability Skills System Workplace Literacy (WPL) Level 6.