Introduction to Customer Relationship Management
Training Provider: SINGAPORE INSTITUTE OF HOSPITALITY
Course Reference: TGS-2020505922
S$131
Original: S$262
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About This Course
This module is aimed to equipping staff with basic knowledge and skills on maintaining guest data and information with the aim of improving guest service delivery
What You'll Learn
1) Manage feedback and data
2) Develop customer relationship programmes and initiatives
2) Develop customer relationship programmes and initiatives
Course Details
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