Performance Management (Synchronous e-learning)
About This Course
• Understand the performance management process
• Develop, critique and document targets that are linked to the strategy as well as the objectives of the organization, division and department
• Manage risk-related issues
• Monitor the performance of staff and provide support
• Assess performance to a significant degree of objectivity
• Conduct staff appraisal interviews professionally
• Provide feedback constructively and assertively
• Engage in honest conversations
• Coach staff who lack certain competencies
• Effectively handle difficult interviewees
• Competently apply counseling skills
• Provide recognition to staff who perform well
• Reward outstanding performance
• Develop actions to improve self
What You'll Learn
Entry Requirements
Lower sec education (completed secondary sch w/o N or O level pass)