Systems Thinking Skills
About This Course
Learners will develop a broader perspective to monitor inter relationships between processes and systems within the organization, and be equipped with a disciplined approach for examining problems more accurately, going beyond surface issues to address root causes and resolving dysfunctional issues and recurring problems within the organization.
They will also learn to apply systems thinking to address issues and problems in organizations, develop systems thinking solutions to achieve organization goals, value creation, enhance organization effectiveness and develop approach to assess effectiveness of chosen solutions in systems thinking applications.
By the end of this module, learners will be able to:
ELO1 Review concepts of systems thinking and elements of
organizations as a system K1, K2
ELO2 Review benefits of systems thinking K3, K4
ELO3 Apply different tools in systems thinking K5, K6
ELO4 Monitor interrelationships of systems and processes in
organizations to identify dysfunctional issues and resolve
organization problems A1, K6
ELO5 Examine applications and evaluate the performance of
systems thinking A2, K7
ELO6 Assess and evaluate effectiveness of chosen solutions in
systems thinking applications in achieving organization goals
A3, K8, K9
ELO7 Analyse issues that affect the achievement of desired goals
in applying systems thinking and outcomes in the macro
context of value creation and enhancing organization
effectiveness A4, K9
What You'll Learn
This course in Systems Thinking will provide managers with a broader perspective to monitor inter relationships between processes and systems within the organization, and equip them with a disciplined approach for examining problems more accurately, going beyond surface issues to address root causes and resolving dysfunctional issues and recurring problems within the organization.
Entry Requirements
The entry requirements are as follow:
1. A minimum of 3 years working experience
2. At least 1 year at the mentoring, supervisory or managerial level in leading and managing teams
3. Good spoken and written English communication skills
4. Education Level:
• 3 GCE ‘O’ Level passes including English OR
• Workplace Literacy (WPL) Level 5 OR
• Higher Nitec in a relevant industry
The assumed skills, knowledge and attitudes for this programme are:
1. Good analytical and communication skills
2. Good digital literacy skills with word processing and presentation tools
3. Deep domain expertise and industry knowledge
4. Basic knowledge and skills in the use of Zoom Video Conferencing Platform (for e-Assessment)
Access to laptop/tablet meeting the minimum system requirements of Zoom Video Conferencing Platform for online assessment via Zoom