Workplace Conflict Management for Professionals
Training Provider: WONG FONG ACADEMY PTE. LTD.
Course Reference: TGS-2022014526
S$300
Original: S$600
Save S$300
About This Course
1. The learners are able to identify and address conflict performance.
2. The learners are able to apply techniques used to resolve conflicts.
3. The learners are able to monitor and review agreed actions to resolve conflicts.
4. The learners are able to research both internal and external sources for assistance to resolve conflicts.
5. The learners are able to write reports on the conflict resolved based on company procedures.
What You'll Learn
This course will address the gaps to build consensus and utilise knowledge of conflict management techniques to diffuse tensions and achieve resolutions effectively in the best interests of the organisation.
Entry Requirements
• At least 21 years old
• Minimum Secondary GCE “N” level with 3 passes
• Minimum proficiency level of the Employability Skills Workforce Skills Qualification Workplace Literacy (WPL) Level 5
• Minimum 1 year of working experience
Course Details
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