WSQ Engage Stakeholders Effectively (Classroom & Asynchronous)
About This Course
LO1: Identify the needs, interests and power of stakeholders
LO2: Apply different communication styles to engage stakeholders
LO3: Apply communication skills to manage stakeholder expectations within authority level
LO4: Develop positive relationship with formal and informal contacts to facilitate work progress
What You'll Learn
Entry Requirements
For this course, learners are assumed to possess the following skills and knowledge:
• At least 6 months in the role equivalent to a social work associate or youth work associate
• Familiar with organisation’s programmes and services
• Be able to listen and speak English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 6 and above
• Be able to read and write English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 6 and above