Modular Certificate in Service Management (part of Diploma in Engineering (Public Transport Operations))
About This Course
This modular certificate covers the following modules with a total of 180 training hours:
• Data Analytics Application
• Statistical Analysis
• Project Management
• Applied Economics in Public Transport Pricing
• Customer Experience Management
What You'll Learn
Entry Requirements
- GCE 'O' level with minimum of 3 relevant passes and at least 1 year of relevant working experience; or
- Nitec with GPA ≥ 3.5; or
- Nitec GPA ≥ 3.0 and at least 1 year of relevant working experience; or
- Higher Nitec with GPA ≥ 2.0, or
- Higher Nitec GPA ≥ 1.5 and at least with 1 year of relevant work experience; or
- Relevant WSQ Advanced Certificate (or higher), and at least 1 year of relevant working experience and Workplace Literary & Numeracy (WPLN) at Level ≥ 6; or
- At least 2 years relevant working experience (subject to interview/assessment).
Applicants who do not meet the entry requirements may be considered for admission to the course based on supporting evidence of competency readiness.
Suitable applicants who are shortlisted may have to go through an interview and/or entrance test(s).