WSQ-SS Master the Art of Negotiation: Strategies for Success
About This Course
Negotiation is something we engage in everyday, whether consciously or otherwise. Defined simply, it is a form of communication to help settle arguments or issues to satisfactory benefits. Yet negotiation is often one of the most neglected life skills that people tend to forget. Today’s corporate environment demands us to use negotiation with tact and diplomacy. Whether negotiation is used to close a sales pitch, resolve conflict, achieve persuasion, or simply to improve damaged relationships, it is a skill that will empower your working life positively.
This course is designed for professionals who want to learn how better they can use negotiation to improve the quality of their work. It will help participants understand the importance of negotiation in their work. It will also harness specific negotiation techniques and apply them effectively in different situations. Participants will also benefit from experiential active learning and understand the characteristics of well-executed negotiations in specific work scenarios.
What You'll Learn
LO2: Implement negotiation strategies, aligning with organizational guidelines and leveraging effective negotiation practices.
LO3: Provide constructive feedback on negotiation outcomes to refine policies, adhering to relevant laws and regulations.
Entry Requirements
- Minimum Specialist Diploma and above.
- Workplace Literacy and Numeracy Level 5 (WPLN: Speaking, Writing, Listening, Reading, and Numeracy at ESS level 5 or equivalent to Upper Secondary Level of English and Mathematics).
- Trainocate will assess the learner's suitability if they are unable to meet the minimum entry requirements.