NSA - Winning internal and external Customers at Workplace
Training Provider: SPEC
Course Reference: TGS-2025053552
S$280
About This Course
Participants will understand the needs and perspectives of different stakeholders—businesses, employees, customers, and the community—and how these influence workplace dynamics.
What You'll Learn
This course is designed for seniors who are having a career switch or step out of comfort zone, to be more confident and more professional. It is also to prepare participants to take into consideration the needs and perspectives of both internal and external customers. Participants will reflect on how their thoughts influence their communication, learning to express themselves more effectively during conflicts.
Entry Requirements
Minimum Entry Requirements
Course Details
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